"Would you hire a $4,000-a-month employee to do the work this software is supposedly handling?"
Jonathon Best, Better Collision Group, in Autobody News
Most shop software fails that test: it reports on work instead of doing it. Carmic is built to pass. The AI captures the photos, organizes the documentation, pulls the OEM procedures, and answers your techs' questions, so your people fix cars instead of feeding software.
Frequently Asked Questions
What is Carmic AI?
Carmic is an AI-powered documentation and repair-intelligence platform for collision repair shops. Technicians capture complete 360-degree photo documentation of every vehicle, mark damage in augmented reality with Air-Mark, and get instant answers from OEM repair procedures. Shops use Carmic to maximize insurance reimbursements, reduce liability, and stay audit-ready for OEM certifications.
How does Carmic help maximize insurance reimbursements?
Reimbursement arguments are won with evidence. Carmic gives every repair complete 360-degree photo coverage plus AR damage markout, all organized and tied to the repair file automatically. Supplements and carrier negotiations are backed by documented proof instead of memory or a scattered camera roll.
How does Carmic support OEM certification requirements?
Carmic ingests manufacturer repair documents and attaches the correct procedures, torque specs, and required tools to each repair. Answers from the AI cite the OE documentation behind them, and the photo record shows the repair was performed and documented to standard, keeping the shop ready for certification audits.
What is Air-Mark?
Air-Mark is Carmic's patent-pending augmented reality damage markout. Technicians circle and annotate damage directly in the camera viewfinder, and the markings stay pinned to the vehicle as they move around it, producing photo and video documentation that shows exactly what was damaged and where.
Does the AI chat give generic answers or OEM-sourced answers?
OE Procedure AI Chat answers from the OEM repair documentation for the vehicle being worked on, including torque specs, required tools, and step-by-step procedures. Technicians ask in plain language and get answers grounded in the manufacturer's own documents.
What does a shop need to run Carmic?
A phone. Carmic runs on iPhone and Android, with a desktop app for the front office. Rugged QR windshield labels link each vehicle to its repair file: scan the label with any phone and the file opens.
How do I get started?
